TOEIC Reading comprehension skills are essential for Understanding Key Performance Indicators In Reports. This practice test will help you improve your ability to interpret and analyze business-related texts, including financial reports and performance metrics. Let’s dive into some sample questions to sharpen your skills.
Part 1: Incomplete Sentences
In this section, you’ll find 30 incomplete sentences. Choose the best word or phrase to complete each sentence.
-
The company’s quarterly report showed a significant __ in revenue compared to the previous year.
A. increase
B. decrease
C. stability
D. fluctuation -
The CEO emphasized the importance of __ key performance indicators to measure the company’s progress.
A. ignoring
B. monitoring
C. eliminating
D. exaggerating -
The financial analyst presented a __ of the company’s performance using various charts and graphs.
A. summary
B. contradiction
C. denial
D. rejection -
The board of directors requested a __ breakdown of the expenses to better understand the cost structure.
A. vague
B. detailed
C. superficial
D. ambiguous -
The marketing team’s efforts resulted in a __ increase in brand awareness among target consumers.
A. marginal
B. substantial
C. negligible
D. declining -
The human resources department implemented a new system to __ employee productivity more effectively.
A. reduce
B. ignore
C. track
D. hinder -
The company’s profit margins __ due to rising raw material costs and increased competition.
A. expanded
B. stabilized
C. improved
D. narrowed -
The annual report highlighted the company’s commitment to __ practices and environmental sustainability.
A. unethical
B. harmful
C. ethical
D. questionable -
The sales team __ their targets for the fourth quarter, exceeding expectations by 15%.
A. missed
B. ignored
C. surpassed
D. underestimated -
The IT department implemented new security measures to __ the risk of data breaches.
A. increase
B. maintain
C. ignore
D. mitigate -
The company’s market share __ by 5% following the successful launch of a new product line.
A. decreased
B. remained constant
C. expanded
D. disappeared -
The customer satisfaction survey revealed a need for __ in the company’s after-sales service.
A. deterioration
B. improvement
C. stagnation
D. negligence -
The CEO’s presentation __ the company’s long-term strategic goals and financial projections.
A. undermined
B. contradicted
C. outlined
D. ignored -
The production team implemented a new quality control process to __ defects in the manufacturing line.
A. increase
B. multiply
C. overlook
D. minimize -
The company’s debt-to-equity ratio __ after the successful repayment of a significant loan.
A. worsened
B. improved
C. remained unchanged
D. fluctuated wildly -
The marketing campaign’s effectiveness was __ by analyzing various metrics, including click-through rates and conversion rates.
A. overlooked
B. exaggerated
C. evaluated
D. dismissed -
The financial report showed a __ increase in operating expenses, primarily due to higher energy costs.
A. marginal
B. substantial
C. negligible
D. nonexistent -
The company’s liquidity ratio __ within the ideal range, indicating a strong ability to meet short-term obligations.
A. fell
B. remained
C. exceeded
D. fluctuated -
The new inventory management system helped to __ stockouts and improve overall supply chain efficiency.
A. increase
B. maintain
C. reduce
D. ignore -
The annual performance review process was __ to include more objective criteria and feedback from multiple sources.
A. simplified
B. eliminated
C. overlooked
D. revamped -
The company’s return on investment (ROI) __ expectations, leading to increased investor confidence.
A. fell short of
B. met
C. exceeded
D. ignored -
The HR department implemented a new training program to __ employee skills and boost overall productivity.
A. diminish
B. ignore
C. enhance
D. overlook -
The financial audit revealed several __ in the company’s accounting practices that needed to be addressed.
A. strengths
B. improvements
C. discrepancies
D. achievements -
The company’s cash flow statement showed a __ improvement in working capital management.
A. negligible
B. significant
C. declining
D. stagnant -
The new customer relationship management (CRM) system helped to __ customer retention rates and lifetime value.
A. decrease
B. maintain
C. ignore
D. improve -
The company’s earnings per share (EPS) __ by 12% year-over-year, exceeding analyst expectations.
A. declined
B. remained stable
C. grew
D. disappeared -
The operations team implemented lean manufacturing principles to __ waste and improve efficiency.
A. increase
B. maintain
C. reduce
D. ignore -
The company’s net profit margin __ despite challenging market conditions, thanks to effective cost management.
A. declined
B. remained stable
C. improved
D. fluctuated wildly -
The board of directors approved a __ dividend payout to reward shareholders for the company’s strong performance.
A. reduced
B. eliminated
C. increased
D. unchanged -
The company’s market capitalization __ following the announcement of better-than-expected quarterly results.
A. plummeted
B. stagnated
C. soared
D. remained unchanged
Understanding Key Performance Indicators in Reports
Part 2: Text Completion
In this section, you’ll find 4 short passages with 4 blanks each. Choose the best word or phrase to fill in each blank.
Passage 1:
The quarterly performance report (31)__ several key metrics that provide insight into the company’s financial health. Revenue growth (32)__ expectations, with a 15% increase compared to the same period last year. However, the gross profit margin (33)__ slightly due to increased raw material costs. The report also highlighted a significant improvement in customer acquisition costs, which (34)__ by 20% thanks to more efficient marketing strategies.
-
A. ignored
B. highlighted
C. contradicted
D. undermined -
A. fell short of
B. met
C. exceeded
D. ignored -
A. improved
B. remained stable
C. declined
D. fluctuated wildly -
A. increased
B. remained unchanged
C. decreased
D. doubled
Passage 2:
The annual report (35)__ the company’s commitment to sustainable practices and corporate social responsibility. The environmental impact assessment showed a 10% (36)__ in carbon emissions compared to the previous year. Additionally, the company (37)__ its renewable energy usage by 25%, demonstrating progress towards its long-term sustainability goals. The report also highlighted the positive impact of community outreach programs, which (38)__ employee engagement and improved the company’s reputation in local markets.
-
A. questioned
B. undermined
C. emphasized
D. ignored -
A. increase
B. reduction
C. stability
D. fluctuation -
A. reduced
B. maintained
C. ignored
D. increased -
A. decreased
B. hindered
C. boosted
D. overlooked
Passage 3:
The human resources department’s annual review (39)__ several key performance indicators related to workforce management. Employee turnover rates (40)__ by 5%, indicating improved job satisfaction and retention strategies. The report also showed a significant increase in the number of employees participating in professional development programs, which (41)__ from 60% to 75% of the workforce. However, the time-to-hire metric for critical positions (42)__ slightly, suggesting a need for more efficient recruitment processes.
-
A. ignored
B. analyzed
C. exaggerated
D. misinterpreted -
A. increased
B. remained stable
C. decreased
D. fluctuated wildly -
A. declined
B. rose
C. remained unchanged
D. disappeared -
A. improved
B. remained stable
C. declined
D. increased
Passage 4:
The marketing department’s performance report (43)__ the effectiveness of various campaigns launched during the fiscal year. Customer acquisition costs (44)__ by 15%, while the customer lifetime value (CLV) showed a modest increase of 8%. The report also highlighted a significant improvement in brand awareness, with unprompted recall (45)__ from 35% to 42% among the target demographic. However, the conversion rate for the e-commerce platform (46)__ slightly below the targeted benchmark, indicating room for improvement in the online sales funnel.
-
A. undermined
B. contradicted
C. evaluated
D. ignored -
A. increased
B. decreased
C. remained stable
D. fluctuated wildly -
A. dropping
B. stabilizing
C. increasing
D. disappearing -
A. exceeded
B. met
C. remained
D. fell
Analyzing Performance Metrics in Business Reports
Understanding key performance indicators in reports is crucial for success in the TOEIC Reading section. By practicing with these questions, you’ll improve your ability to interpreting graphs in market trend reports and analyze business-related texts. Remember to pay close attention to context clues and vocabulary related to financial and performance metrics.
Answer Key
Part 1: Incomplete Sentences
- A
- B
- A
- B
- B
- C
- D
- C
- C
- D
- C
- B
- C
- D
- B
- C
- B
- B
- C
- D
- C
- C
- C
- B
- D
- C
- C
- B
- C
- C
Part 2: Text Completion
- B
- C
- C
- C
- C
- B
- D
- C
- B
- C
- B
- D
- C
- B
- C
- D
By reviewing these answers and understanding the reasoning behind each choice, you’ll be better prepared to tackle similar questions in the TOEIC Reading section. Remember to focus on context, grammar, and vocabulary related to business reports and performance indicators.
