Master TOEIC Reading Part 1 & 2: Understanding Product Safety Recall Notices

TOEIC Reading Practice Test: Product Safety Recall Notices

Part 1: Incomplete Sentences

1. The company issued a product __ due to potential safety hazards.
   A. recall
   B. recollection
   C. reminder
   D. request

2. Consumers are urged to __ using the affected products immediately.
   A. cease
   B. seize
   C. increase
   D. continue

3. The manufacturer will provide a full __ for all returned items.
   A. refund
   B. refuse
   C. referral
   D. reform

4. The recall notice __ detailed instructions for product return.
   A. contains
   B. retains
   C. maintains
   D. sustains

5. Customers should check the product’s __ number to determine if it’s affected.
   A. serial
   B. cereal
   C. surreal
   D. sterile

6. The company __ responsibility for any injuries caused by the defective product.
   A. assumes
   B. presumes
   C. consumes
   D. resumes

7. The safety commission __ an investigation into the product’s malfunction.
   A. conducted
   B. constructed
   C. constricted
   D. consulted

8. Retailers are instructed to __ the recalled items from their shelves.
   A. remove
   B. improve
   C. approve
   D. reprove

9. The recall affects products manufactured between January and __ of this year.
   A. March
   B. Marsh
   C. Martian
   D. Marching

10. Consumers can contact the company’s __ hotline for more information.
    A. dedicated
    B. deprecated
    C. degraded
    D. decorated

11. The company will __ shipping costs for returning the affected products.
    A. cover
    B. discover
    C. recover
    D. uncover

12. The recall notice was __ in major newspapers and online platforms.
    A. published
    B. punished
    C. polished
    D. perished

13. Failure to __ with the recall may result in safety risks.
    A. comply
    B. compile
    C. complete
    D. complicate

14. The company __ for any inconvenience caused by the recall.
    A. apologizes
    B. apologizes
    C. apologies
    D. apostles

15. Customers are advised to __ proof of purchase when returning the product.
    A. retain
    B. restrain
    C. regain
    D. remain

16. The recall is a __ measure to ensure consumer safety.
    A. precautionary
    B. precarious
    C. precious
    D. precocious

17. The defect was discovered during routine __ testing.
    A. quality
    B. quantity
    C. quandary
    D. quarantine

18. Consumers should __ the use of alternative products until the recall is resolved.
    A. consider
    B. console
    C. conserve
    D. construe

19. The company has __ a team to handle customer inquiries about the recall.
    A. designated
    B. desecrated
    C. decimated
    D. delineated

20. The recall notice __ the specific hazards associated with the product.
    A. outlines
    B. outlives
    C. outlaws
    D. outlasts

21. Retailers are required to __ unsold inventory to the manufacturer.
    A. return
    B. retain
    C. retrain
    D. retreat

22. The company is working to __ the manufacturing process to prevent future issues.
    A. rectify
    B. ratify
    C. reify
    D. rectory

23. Consumers can find additional information on the company’s __ website.
    A. official
    B. officious
    C. office
    D. officer

24. The recall __ to all products within the specified batch numbers.
    A. applies
    B. applauds
    C. appalls
    D. appeals

25. The safety commission has __ the recall as a high priority.
    A. classified
    B. clarified
    C. cleansed
    D. cloaked

26. Customers are encouraged to __ the recall notice carefully for important details.
    A. read
    B. reed
    C. raid
    D. rid

27. The company has __ a replacement program for affected customers.
    A. initiated
    B. intimidated
    C. insinuated
    D. instituted

28. The recall notice includes a __ of the product’s potential malfunctions.
    A. description
    B. prescription
    C. subscription
    D. inscription

29. Consumers should __ caution when handling the recalled products.
    A. exercise
    B. exorcise
    C. excise
    D. execute

30. The company is __ with authorities to ensure a smooth recall process.
    A. cooperating
    B. coordinating
    C. corroborating
    D. correlating

TOEIC Reading Practice: Product Safety Recall Notices

Part 2: Text Completion

Questions 31-34 refer to the following text:

Product safety is paramount in today’s consumer-driven market. When a company discovers a potential hazard in one of its products, it must act swiftly to (31) __ a recall. The first step is to (32) __ the affected products, typically by serial number or date of manufacture. Next, the company must (33) __ a comprehensive recall notice that clearly communicates the issue and provides instructions for consumers. Finally, the company should establish a dedicated customer service team to (34) __ inquiries and facilitate the return process.

31. A. initiate
    B. initiation
    C. initiating
    D. initiatives

32. A. identify
    B. identifiable
    C. identification
    D. identifying

33. A. draft
    B. drafting
    C. drafter
    D. drafted

34. A. handle
    B. handling
    C. handler
    D. handled

Questions 35-38 refer to the following text:

Effective communication is crucial during a product recall. Companies must (35) __ multiple channels to reach as many affected consumers as possible. This often includes press releases, social media announcements, and direct mail notifications. The recall notice should (36) __ clear, concise language that explains the nature of the defect, potential risks, and steps for remedy. It’s important to strike a balance between providing necessary information and avoiding unnecessary (37) __. Companies should also consider setting up a dedicated recall website where consumers can easily (38) __ if their product is affected and find detailed instructions for the recall process.

35. A. utilize
    B. utility
    C. utilization
    D. utilities

36. A. use
    B. used
    C. using
    D. usage

37. A. alarm
    B. alarming
    C. alarmed
    D. alarmist

38. A. check
    B. checked
    C. checking
    D. checker

Questions 39-42 refer to the following text:

The aftermath of a product recall can significantly impact a company’s reputation. To (39) __ consumer trust, it’s essential to handle the recall process with transparency and efficiency. Companies should (40) __ regular updates on the recall’s progress and any additional findings. It’s also crucial to (41) __ a thorough investigation into the cause of the defect to prevent similar issues in the future. By demonstrating a commitment to consumer safety and continuous improvement, companies can (42) __ the negative effects of a recall and potentially strengthen their brand image in the long run.

39. A. maintain
    B. maintaining
    C. maintained
    D. maintainer

40. A. provide
    B. provided
    C. providing
    D. provider

41. A. conduct
    B. conducted
    C. conducting
    D. conductor

42. A. mitigate
    B. mitigating
    C. mitigated
    D. mitigation

Questions 43-46 refer to the following text:

Product recalls can have significant financial implications for companies. The direct costs include refunds, replacement products, and logistical expenses for managing returns. However, the indirect costs, such as damage to brand reputation and lost sales, can be even more (43) __. To minimize these impacts, companies should have a well-prepared recall plan in place before any issues arise. This plan should (44) __ clear procedures for decision-making, communication, and logistics. Additionally, companies may want to consider (45) __ recall insurance to help cover the potential costs. By being proactive and prepared, companies can more effectively (46) __ the challenges of a product recall and protect their long-term business interests.

43. A. substantial
    B. substantially
    C. substance
    D. substantiate

44. A. outline
    B. outlined
    C. outlining
    D. outliner

45. A. purchase
    B. purchasing
    C. purchased
    D. purchaser

46. A. navigate
    B. navigating
    C. navigated
    D. navigation

Product Recall Process Flowchart

Answer Key

Part 1: Incomplete Sentences

1. A
2. A
3. A
4. A
5. A
6. A
7. A
8. A
9. A
10. A
11. A
12. A
13. A
14. A
15. A
16. A
17. A
18. A
19. A
20. A
21. A
22. A
23. A
24. A
25. A
26. A
27. A
28. A
29. A
30. A

Part 2: Text Completion

31. A
32. A
33. A
34. A
35. A
36. A
37. D
38. A
39. A
40. A
41. A
42. A
43. A
44. A
45. A
46. A

By practicing with these TOEIC Reading exercises focused on product safety recall notices, test-takers can improve their comprehension of technical language and business communications. Remember to pay close attention to context clues and vocabulary related to safety, consumer products, and corporate procedures. These skills will be valuable not only for the TOEIC exam but also in real-world business scenarios involving product safety and customer relations.